The DeKalb County Utility Customer Operations Center has relocated.  Please click here for more information.
  

  Payment Information

Attention Water and Sewer Customers

DeKalb County Employees are not authorized to solicit business from customers.  They are not authorized to make private repairs or recommendations for repair companies.  Please contact (404) 378-4475 with any questions or concerns.
Additional information about water conservation, checking for leaks, and reducing costs can be found below:

Summer Usage Campaign
Meter Information & Checking For Leaks

DeKalb Utility Customer Operations Center has moved to a New Location

Click Here


Payment & Disconnection Information
Please be advised, you must make your payment in full or payment arrangements within:
 
  • 20 days from statement issuance date to avoid a disconnection notice
 
  • 10 days from disconnection notice date to avoid disconnection
Payment Options


Click here to Pay Your Bill Online.


ACH Recurring Payment
Click here to open the ACH Authorization form.

Click here to open the ACH Cancellation form.


Pay By Phone
(404) 371-6294
24 Hours a Day, 7 Days a Week


Walk-In Lobby
774 Jordan Lane
Suite 200
Decatur, GA 30033
Lobby Hours - 8:00 a.m. - 5:00 p.m.
Monday - Friday
(Please Note: There is no more night depository.)


Alternative Walk-In Locations

DeKalb water/sewer billing payments are accepted at a variety of neighborhood locations. For a map and complete list of locations please click here.


Mail Your Payment
DeKalb County Remittance
P.O. Box 105942
Atlanta, GA 30348-5942


Questions About Your Bill?
Please call (404) 378-4475.

 
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